Terms of Service
Effective Date: July 7, 2025
Agreement to Terms
By accessing and using SkyAutomation's website and services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.
Description of Services
SkyAutomation provides voice AI and chat AI solutions for small and medium-sized businesses, including:
24/7 phone answering services
Live chat assistance
Appointment booking systems
Lead qualification services
Service dispatching solutions
Call summaries and reporting
User Accounts
To access certain features, you may need to create an account. You are responsible for:
Maintaining the confidentiality of your account credentials
All activities that occur under your account
Providing accurate and current information
Notifying us immediately of any unauthorized use
Acceptable Use
You agree to use our services only for lawful purposes and in accordance with these Terms. You may not:
Use our services for any illegal or unauthorized purpose
Interfere with or disrupt our services or servers
Attempt to gain unauthorized access to our systems
Use our services to harass, abuse, or harm others
Transmit viruses, malware, or other harmful code
Violate any applicable laws or regulations
Service Availability
While we strive to provide reliable service, we do not guarantee that our services will be available 24/7 without interruption. We may experience downtime for maintenance, updates, or technical issues.
Payment Terms
Payment is due according to your selected billing cycle
All fees are non-refundable unless otherwise specified
We reserve the right to change pricing with 30 days' notice
Failure to pay may result in service suspension or termination
Intellectual Property
All content, features, and functionality of our services are owned by SkyAutomation and are protected by intellectual property laws. You may not:
Copy, modify, or create derivative works
Reverse engineer our software or services
Remove or alter any proprietary notices
Privacy and Data Protection
Your use of our services is subject to our Privacy Policy. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.
Call Recording and Consent
Our AI services may record calls for quality assurance and service improvement. By using our services, you agree to obtain proper consent from all parties before recording calls in accordance with applicable laws.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SKYAUTOMATION SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, OR GOODWILL.
Indemnification
You agree to indemnify and hold SkyAutomation harmless from any claims, damages, losses, or expenses arising from your use of our services or violation of these Terms.
Termination
We may terminate or suspend your account and access to our services at our sole discretion, without prior notice, for conduct that we believe violates these Terms or is harmful to other users or our business.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions.
Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the updated Terms on our website. Your continued use of our services constitutes acceptance of the revised Terms.
Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
Contact Information
If you have any questions about this disclaimer, please contact us:
SkyAutomation
Phone: (631) 776-4543
Email: [email protected]
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